--Here is a systematic breakdown of the steps in the ordering process:
Product Inquiry:
Customer initiates contact with an inquiry for specific steel products.
Quotation:
Company prepares a formal quotation based on product specifications and services.
Quotation Review and Approval:
Customer reviews and approves the quotation, possibly negotiating terms.
Purchase Order (PO):
Customer generates an official purchase order (PO) based on the approved quotation.
Order Confirmation:
Company confirms the order's acceptance and processing.
Order Processing:
Company sources products, checks availability, and schedules production if needed.
Quality Control and Inspection:
Quality control and inspection ensure products meet specified standards.
Packaging and Shipping:
Products are carefully packaged, and shipping or delivery is arranged.
Delivery and Documentation:
Products are delivered with necessary documentation and invoices.
Payment:
Customer makes payment based on agreed payment terms.
Receiving and Inspection:
Customer receives products, inspects them, and reports any issues.
Feedback and Follow-up:
Feedback is gathered, and any concerns are addressed.
Building Customer Relationship:
Maintaining a positive relationship with the customer.